Price Match Policy
It's our goal to provide you with the lowest possible price. If a retailer has an item available online at a lower final price, we will beat it by 5%.
To submit a request, check out our Price Match Request Form.
Requirements for a price match:
- Same product (style, size and color)
- Same condition (close outs and refurbished products are not eligible)
- Price must be publicly visible and verifiable by Umbra staff
- Retailer must be an authorized seller of the Umbra brand
- Retailer is Canadian based and product is in stock on retailer's website
Please Note: The final price includes all applicable duties, taxes and shipping costs. Price Match discounts cannot be combined with any other Umbra promotions. A lower final price attained through use of a retailer coupon code or through a cash back affiliate do not qualify for price match.
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Sales and Price Adjustments
If you see something on sale at Umbra.com, don’t wait around to buy it! Sale prices are not permanent and can change frequently.
If the purchase price of an item drops within 20 days of your purchase, just let us know and we will credit you the difference. Similarly, if you find a competitor price to be less than your purchase price within 7 days of your purchase, let us know and we can credit you the difference as well. In both cases the same item (style, size and color) must be in stock at the lesser price. If you've placed your order through a cash back affiliate, unfortunately we can't approve a price drop credit.